Privacy Policy

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 Privacy Policy for Thermal Mechanical

Effective Date: 2/15/2024

At Thermal Mechanical, we value and respect the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your personal data. By using our services, you consent to the collection and use of your personal information as described in this policy.

We may collect the following types of personal information when you interact with our website or use our services:

• Personal Identification Information: Name, address, phone number, email address.
• Service Information: Details of the HVAC services you request, including your home or business location, service history, and equipment information.
• Payment Information: Credit card information or other payment details if applicable to services purchased.
• Usage Data: Data related to your interaction with our website, such as IP addresses, browser types, and page views.

We use the information we collect to:

• Provide and improve our HVAC services.
• Process payments and billings.
• Communicate with you regarding your service requests, inquiries, and other business-related matters.
• Send promotional offers, newsletters, or other marketing materials (you can opt out at any time).
• Ensure the security of our website and services.
• Comply with legal obligations.

We implement a variety of security measures to ensure the safety of your personal information. These include:

• Secure servers for data storage.
• Encryption of sensitive financial information.
• Limiting access to personal data to authorized employees who require it for their duties.

While we take reasonable precautions, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• With service providers who assist in providing our services (e.g., payment processors, HVAC equipment suppliers).
• When required by law or to protect the rights, property, or safety of Thermal Mechanical, our customers, or the public.
• With business partners in connection with joint services or promotions (only if you have consented).

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving marketing communications at any time by following the instructions in our emails or contacting us directly.
• Withdraw consent for any specific data processing activities where consent is required by law.

We use cookies and similar technologies on our website to enhance user experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the practices or content of those sites.

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us:

Thermal Mechanical
Phone: 719-694-6925
Email: cjamison@thermalmechllc.com